Privacy Policy

At Memorable Moments, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details or payment platform details (e.g., PayPal).
• Order Details: Items purchased, order history, and preferences.
• Website Usage Data: IP address, browser type, device information, and browsing activity on our site.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including delivery.
• Send updates regarding your order status.
• Respond to customer service inquiries.
• Personalize your shopping experience.
• Send marketing and promotional content (if you have opted in).
• Improve our website and services through analytics.

3. How We Protect Your Information

We are committed to securing your data. Measures we take include:

• Secure Socket Layer (SSL) encryption for online transactions.
• Regular security audits and updates to our website.
• Restricting access to your personal information to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with third parties only in the following situations:

• Service Providers: To facilitate payment processing, shipping, or marketing.
• Legal Requirements: To comply with laws, regulations, or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience.
• Track site usage for performance improvements.
• Enable certain functionalities, such as remembering your cart.

You can disable cookies in your browser settings, but this may limit some website features.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and business obligations.
• Marketing Preferences: Opt-out of receiving promotional emails by clicking the “unsubscribe” link.

To exercise these rights, contact us at support@memorablemoments.co.nz 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies when you visit them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please check back periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@memorablemoments.co.nz
• Phone: +6420 4130 8728

Thank you for trusting Memorable Moments with your personal information.